Shortly before the playstation 5 went to get to the market, Sony announced an online pre-sale of this console through its own website. What caught the attention of this pre-sale, above all the others, is that the Japanese company was offering the machine up to 30% discount.
Yes, weeks before the ps5 came out, Sony was already selling it for $ 8 thousand 54 pesos, What undoubtedly caused many buyers to acquire it in pre-sale. For your bad luck, the company decided to cancel all shipments and reimburse its users without apparent reason.
Well, through a statement, PROFECO Announced that they are already taking letters in the matter and prepare a collective case against Sony after multiple purchases, however, despite having Confirmed, the provider canceled most of them later unilaterally. This practice is violating the rights of consumers to receive information in a clear, accurate and timely manner, to not deny the right to acquire goods and products and that are respected the offers publicized by the provider.
Since all this happened last year, PROFECO has been aware of the situation. The buyers of the PS5 with discount were organized, and with a consulting of the civil association Tec-Check , presented a formal complaint to the Attorney General. Profood Search that Sony Mexico Respect the published offer and deliver the products to all those users who had originally acquired them.
Via: Government of Mexico
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